Case Study Question

1. How well is IT supporting the business goals of Bell South? Explain.
*IT supporting the business goals of Bell South at the corporate level, our revenue strategy is to broad-band-enable customers in the wireline business and get into long distance in the nine states we service.

2. Is BellSouth's technology transfer map a good way to determine IT investment priorities? Why or Why not?
* Yes because it is to developed by business unit presidents, the the road map identifies and prioritzes "leverageble" systems-defined as those that the business need to run and enhance their revenue generating operations and therefore of highest priority for IT development

3. What else could BellSouth do to guarantee the strategic business value of potential IT investment projects? Visit their website for ideas. Defend your proposal.
* In the previously, decisions regarding technology investments had generally been pushed down a level too law in the company to have a direct impact on the strategic business goals. For example , investments in legacy or nonlevegable systems must be approved at the most senior management level by Dramis and two other group presidents.